rapid premium hesap kota sayacıcıyla ilgili sorun...ACİLLL

quote:

Hello,


we are sorry that you got the error message about the download limit.

Traffic management is necessary to keep the prices we have right now and the
high download speeds we offer.

You have the possibility to convert your RapidPoints for additional traffic.
Every point is worth 15 megabyte. The maximum amount of traffic which can be
added to your account is displayed in your premium zone.

Please be aware that some download managers can cause more traffic than the
actual file size.
The reason is that our system and the download managers do not match.

Downloading with a web browser will not cause any unnecessary traffic.

Every Premium Account receives 10000 MB traffic volume each day.
The maximum amount that can be collected is 50 GB.
Once you have reached the limit you have to wait until 00:01 CET of the next
day to receive the next 10000 MB. In certain circumstances your download
volume can be overdrawn. In this case the overdrawn amount is subtracted from
the next day credit.

Traffic Example:

Day 1 10000 MB New Account, no Downloads
Day 2 20000 MB No Downloads
Day 3 25000 MB 5000 MB has been downloaded
Day 4 35000 MB No Downloads

With the link "View Logs" in the premium zone you can see how much you have
downloaded on each day and from what IP-address.

If there are IP-addresses listed that you do not know, please change your
password (and maybe your e-mail address) in the premium zone using the link
"settings" and make sure that your computer and email-address are secure so
nobody could access your RapidShare-account.

Best regards,

Support Team

RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland

Tel: +41 41 748 78 80
Fax: +41 41 748 78 99

quote:

hello again,
I read all you have writen, word by word...I am still very sure that, there is an error with counting system. I got another account on 10th June 2008 of which limit was 25 GB per five days and I used to download with flashget and there was no counting problem with it...its account name was 4989942 and password was NES****...Now, download limit is 10 GB per a day, it looks better; but not in my situation, because I can download only about 5-6 GB because of rapidshare's exceeding warning of 10 GB, and it is so funny I can do that with 1 Mbit/second (128 KB/s) connection in 18-19 hours...In practical, this connections' maximum avarage download ratio is 108-110 KB/s and 8-8,5 GB per 24 hours!!!

I had already changed the password before your reply, then I had the system scanned with up-to-date ESET Smart Security, Spyware Doctor and Spybot Search and Destroy...No trojan, spyware, malware, rootkit etc. was found; however I changed the password again (for the probability of stolen)...I checked "View Logs" menu and IP address; IP address is mine. And nobody use this account except of me and i use it only at home by my home connection which can provide only 108-110 KB/s...less, but not more....So, I repeat it again; it is impossible to download 10 GB in 18-19 hours with my connection speed!
You pointed out that some download managers can cause more trafic than actual size. Maybe it is true, maybe it can download 150 MB in real when it shows 100 MB, but it is impossible to download 10 GB in 18 hours with my connection. Nobody can fill 3 litres of water in a 2 litres volumed bottle...this is the same thing; my connection speed never allowed more than 8.5 GB in a day and never allows! Furthermore, I uninstall flashget then set Internet Download Manager up; the problem was going on. Then, I closed this application and downloaded with using web browser; again the same problem...I download only one part which was 100 MB, but used trafic was seen 170 MB at rapidshare's premium page!
Now look at the screensaves below; you will see the problem...I can download max. 6-6,5 MB per minutes with my connection speed. Please look at times and calculate the used traffic:

http://img100.imageshack.us/my.php?image=connectionspeedduringdoab2.jpg

This is my connection speed with premium account download with unlimited speed. %1 of 100 Mb/s, namely 1 Mb/s (128 KB/s) and as you see, it is close to %1 but not more and it is equal to the speed that I mentioned (108-110 KB/s)

http://img100.imageshack.us/my.php?image=rapid1copyiu3.jpg

http://img100.imageshack.us/my.php?image=rapid2copyfe1.jpg

as you see, the download ratio is 41 MB in 1 minute and 8 seconds instead of 7.5 MB


http://img100.imageshack.us/my.php?image=rapid5copypf7.jpg

http://img100.imageshack.us/my.php?image=rapid6copyec8.jpg

http://img100.imageshack.us/my.php?image=rapid7copyox9.jpg


and here, 279 MB download in 27 minutes and 10 seconds, instead of 178 MB (normally 178 MB with my connection speed of 6,5 MB per minutes maximum)...and about 300 MB in about 40 minutes however I limited download speed to 60 KB/s during this process (because I was uploading these pictures)...in normal, it must be about 240-260 MB in 40 minutes with full download speed (128 KB/s), but as you see, the trafic is seen as 300 MB also with limited speed (60 KB/s)...



I started second days downloads today at 01:00 by your time (02:00 in Turkey), I did not download anything about 4 hours totally and now it is 20:32 by your time and left traffic seems 1600 MB...namelly 8400 MB downloads in 16.5 hours...It is IMPOSSIBLE with my connection speed!!! It can be downloaded almost in 24 hours...There is an error with your counting system. I don't know if your system always count as the examples above or this is my bad luck; but I am sure there was no error with my last account which I bought in 10th June 2008...

For this new account, first 2 days mistakes are not problem for me; but I don't want to struggle with this ploblem for next 88 days more!

Please deal with this problem in earnest... I do not want to use free acount after 9 pm however I have 10 GB limit and my connection speed is not able to exceed it!

quote:

Hello,


please note that if you are using a download manager that makes split or multi
thread downloads the traffic may fallout higher.
The reason for this is that these programs are not adapted properly to our
system. By splitting the one single download thread into multiple download
steams the speed can be boosted, this will although result in multiple
requests of the same data. Since our system only counts the traffic which was
physically sent from our servers, this will lead to an over count, as it was
requested by the program.

We suggest to check the settings of your download manager. You should download
the files in only one part.
Please note that the downloads from RapidShare.com work with third party
download tools, but we do not support them.


Downloading with a web browser will not cause any unnecessary traffic.

We suggest to download/upload with our RSM. The program allows premium users
to download and upload files with a size of 2000 MB per file.
Free users can only use this program for uploading and still have the 100 MB
limit for uploads.
The download can be found with this link:

http://rapidshare.com/rsm.html

Please note that the language can be changed in the programs options to
English or German, please ask our support
if you have any questions.


Best regards,

Support Team

RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland

Tel: +41 41 748 78 80
Fax: +41 41 748 78 99

quote:

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